We apply ALCOA+ principles — Attributable, Legible, Contemporaneous, Original, Accurate, plus Complete, Consistent, Enduring and Available — across all data activities to support reliable, audit-ready records.

Our work is guided by applicable ICH GCP requirements, relevant FDA guidance and applicable data privacy regulations, supporting compliant delivery across international clinical research programmes.

We maintain documented SOPs, structured review workflows, deviation management and CAPA processes, with a focus on continuous improvement across all service areas.

Confidentiality, appropriate access controls and secure data handling practices are embedded in our operations to protect client and study data throughout the project lifecycle.

IDDCR Global Research aligns its quality and information security practices with ISO 9001 and ISO/IEC 27001 frameworks as part of our ongoing commitment to structured, standards-informed operations.

We apply appropriate system access controls, audit trail requirements and validation practices for clinical systems, with awareness of applicable 21 CFR Part 11 requirements for electronic records.

Quality checks, issue tracking and appropriate corrective actions are applied proportionately to risk, supporting proactive quality oversight across clinical research and biometrics activities.

Role-appropriate training and competency development are integral to our operations, ensuring team members are equipped to deliver to the required quality and regulatory standards.

AI-enabled tools are deployed with human oversight, structured output evaluation, risk assessment and validation, guided by applicable regulatory guidance and responsible innovation principles.

Appropriate qualification and performance review processes are applied to vendors and partners whose services contribute to study delivery, supporting consistent quality across the supply chain.

Relevant backup, recovery and incident-management measures are in place to support operational resilience and the protection of study and client data.